Shipping policy

Shipping & Delivery Policy for Todayscomputers.in
Welcome to Today's Computers! We ensure that your hardware upgrades, refurbished laptops, and tech accessories reach you safely and promptly. Below are the terms and conditions that govern our shipping and local pickup processes. [1]
1. Shipping Zones & Coverage
  • Pan-India Delivery: We deliver physical products (Laptops, CPUs, Monitors, Printers, and Accessories) to most pin codes across India.
  • Local In-Store Pickup: Customers can choose to place an order online and pick it up directly from our retail store:
    Today's Computers
    Shop 2, Hatai Street, Picture Palace Rd,
    Nizamabad - 503001, Telangana, India
    [1, 2]
2. Order Processing & Transit Timelines
  • Processing Time: All hardware orders undergo a strict quality check and secure packaging phase. Orders are processed within 1 to 2 business days.
  • Cutoff Time: Orders placed before 2:00 PM (IST) Monday through Saturday begin processing the same day. We do not dispatch shipments on Sundays or major public holidays. [1]
  • Estimated Delivery Time:
    • Within Telangana: 2 to 4 business days.
    • Rest of India: 5 to 7 business days.
Note: Software-only purchases are delivered instantly via digital download links sent to your registered email address. [1]
3. Shipping Charges
  • Shipping fees vary depending on the weight, dimensions of the computer hardware, and delivery destination.
  • Exact shipping fees are dynamically calculated and transparently displayed during the checkout process before you make a payment. [1]
4. Courier Partners & Order Tracking
  • We partner with reliable domestic logistics operators (such as Blue Dart, Delhivery, and DTDC) to handle fragile electronic components safely.
  • Once your package is handed over to the courier, a Tracking Link and Shipment ID will automatically be sent to your registered email address and phone number.
5. Safe Transit Insurance & Damaged Shipments
Because computer components and monitors are sensitive items, we securely pack them using multi-layered bubble wrap and industrial-grade boxes. [1, 2]
  • Transit Damage: Inspect the package upon arrival. If the box looks visibly crushed, torn, or tampered with, do not accept the delivery from the courier agent. Take a photo/video and contact us immediately.
  • Dead on Arrival (DOA): If the product is unboxed and found to have structural damage, report it to our customer support team within 24 hours of delivery to initiate a claim or replacement.
6. Contact Information
For any assistance regarding your shipment status or to coordinate a local store pickup, contact our team:
  • Email: todayscomputersnzb@gmail.com
  • Store Location: Shop 2, Hatai Street, Picture Palace Rd, Nizamabad - 503001
  • Operating Hours: Monday to Saturday: 10:00 AM – 07:30 PM (Sundays Closed)